Streeport: In recent news, highly anticipated Google Pixel Watch has encountered a reliability issue that has caused the backplate to detach unexpectedly, according to reports from concerned users.
Pixel Watch owners have raised questions about the device’s build quality and long-term durability as incidents of the backplate detachment have been increasingly reported. While not a widespread problem, it has garnered attention over the past few months, leaving users frustrated with the situation.
Users have reported that the backplate issue typically occurs when removing the watch from the charging puck, suggesting a potential problem with the adhesive used to secure the backplate. Google has been responsive to most users’ complaints, providing replacements under warranty. However, some owners have faced challenges, such as being asked to pay $300 for a warranty claim or having their requests denied.
This issue adds to a series of hardware and build quality concerns faced by its devices. Previous instances include reports of the rear camera glass shattering spontaneously on the Pixel 7 and complaints of random screen cracking with the Pixel 6 series.
Initial reports about the backplate issue gained traction on platforms like Reddit, where users shared their experiences noting the detachment issue despite not exposing the watch to water. Similar incidents were reported by other Pixel Watch owners during cleaning or when removing the watch from the charger.
While the backplate detachment does not affect all Pixel Watch owners, it has raised concerns about the watch’s overall construction and reliability. In response, tech giant has taken steps to replace affected units under warranty, although some users have faced challenges during the process. The exact cause of the detachment remains unknown, with speculations pointing to insufficient adhesive or its dissolution when exposed to moisture.
As Google’s smartwatch, the Pixel Watch has garnered both praise and criticism. However, the emergence of the detachment issue is now drawing attention to its reliability. Reports on social media platforms indicate that the problem has been growing, particularly around the six-month mark since the watch’s release.
Google’s response has generally been to offer free replacements for affected watches under warranty, alleviating some concerns among users. However, a few individuals have encountered obstacles during the replacement process.
The cause of the backplate detachment issue remains uncertain, but it could potentially impact the watch’s dust and water-resistant rating. Google is actively addressing and resolving the problem, aiming to ensure customer satisfaction.
Pixel Watch owners are advised to monitor their devices closely and reach out to Google support if they experience any backplate detachment issues. Google is committed to resolving the matter and providing necessary assistance to affected users.
Disclaimer: The reported issues are based on user experiences and official statements from Google. Additional updates and information may become available as investigations continue.
FAQ’s
Can you get a smartwatch for Google pixel?
The Samsung Galaxy Watch series is compatible with the Google Pixel and any smartphone installed with Android 8 and above. The Galaxy Watch Series 5 and Series 4 are the latest top-performance models, but if you want a cheaper and simpler model, you could consider the Watch Active Series.
How many versions of Google Pixel Watch are there?
two models The Pixel Watch is available in two models, one with and one without support for cellular connectivity. Its case has a diameter of 41 mm (1.6 in) and a Gorilla Glass 5 display.
How strong is the Pixel Watch?
The Pixel Watch doesn’t have specific durability features, relying on 5ATM of water resistance rather than an IP rating for water and dust resistance, and military-standard toughness like the Galaxy Watch 5. The Pixel Watch looks and feels like a missed opportunity.